Testimonials

“It may be service I pay for, but I can’t fault the service last night from the initial phone call. Matt couldn’t have been more helpful.”

Sean, November 2024

“Thanks Ryan and Quantum team overall with this job. Timely and professional.”

James, October 2024

“Motor arrived this morning as promised. Got it installed and all is well so far. Machine has been ticking along quite happily all afternoon… Thanks again for a fabulous service. Much appreciated.”

Rob, July 2024

“Many thanks ….. The feedback from the training was outstanding, the best training they’ve had so far actually. Please thank your colleagues also”

Mr Lent, June 2024

“5* Support from Quantum. When the s**t hits the fan and the manufacturers can’t support the controls anymore, you need a solid reliable supplier. Step up and take a bow Quantum Controls. You’ve surpassed my hopeful expectations and allowed us to support our customer 100%. Thank you!”

Mr N Wood, May 2024

“Just wanted to say thank you for the speedy turnaround of this quotation / pricing. Really appreciate it, the pricing is much better than we previously have been offered also.”

Mr L Geddes, March 2024

“Big shout out to Quantum Controls over this last 24 hours.  Amazing service that I will definitely be using again.”

Mr Carter, March 2024

“Could you please pass on to the site engineer’s manager how good a job he did and how thoroughly he cleaned the drive.  Very impressed.”

Mr Cookson, March 2024

“The training was really good, and I appreciate the effort you all went to…hugely appreciated.”

Mr Wright, February 2024

“Can you pass your thanks to the team for helping out one of our customers, once again it’s really appreciated”

Mr Morris, December 2023

“The staff I dealt with were really good. The service was totally different from anything we’ve experienced before, the communication and level of detail was excellent. It was good to know that all of Quantum’s parts were genuine and from the correct brands we use. Overall, we found the process much easier than with other companies. We’re just about to send more drives in need of repairing to Quantum’s facility.”

Miss D Smith, August 2023

“Both your engineers were very professional and provided an excellent service today.”

Mr Olufsen, June 2023

“I would like to express thanks to Beth Cordey, Becky Holmes, Dean Mott and Rhys Bestwick. Beth and Becky have been absolutely amazing, dealing with our constant phone calls and keeping us up to date and doing their best to expedite parts from Mitsubishi. Their manner on the phone is constantly positive and are always so willing to help. It has been an absolute pleasure speaking to them. Beth has organised for engineers to come to site, drives to be delivered same day and I personally can not thank her enough for all of the work she has done for us. A thank you also to Dean for taking the time to call us regarding the test and inspection process, providing us with a wealth of information. Rhys attended site to install a repaired drive with 2 members of our team and they could not speak more highly of him. They have described Rhys as being absolutely brilliant, proving to be an invaluable resource. Thank you again to the team, we are really looking forward to building a strong relationship with Quantum.”

Ms D Smith, April 2023

“….your good service is worth more than anything in these difficult times! Take care, will be in touch if we are in need in the future.”

Mr Berlin, March 2023

“Good support and planning, allowed sufficient time to carry out work. Technicians experienced with the product they were working on.”

L. Clark, March 2023

“Their experience with you so far has been fantastic, your approach to repairs and providing advice over the phone is great,  all with a quick turnaround”

Ms J Wilding, February 2023

“All was good and your engineers were first class. I look forward to a long and happy partnership”

Mr G Dobson, February 2023

“I would like to thank you for your excellent work and with extremely short notice late on Friday!”

Mr B Jones, February 2023

“As a previous customer of quantum I can say they are professional, resourceful, able to source one off or replacements for discontinued systems, a good company to have supporting your inverter drive ancillaries, motors etc.  You sourced, came to site, reprogrammed and recommissioned essential ID fan inverter drives and controllers, then programmed them and had our power plant up and running in a few hours, that’s the kind of service that industry needs, offering the function of identifying the high output (KW) drives and assisting Industry to strengthen their critical spares stock and backup software is what changes a 6 figures loss down to a 4 figure cost, I highly recommend your services after using them on 4 occasions where loss to the business was reduced in orders of monetary magnitude, companies like quantum are like the fire brigade, someone you wish you had called earlier and engaged to advise on risk and solutions to offset the dangers to a business that casually considered risks posed.”

Mr K Welford, January 2023

“I must say on one particular involvement I had the pleasure in working with your company ‘out of hours,’ professional response to a critical event was second to none, so more than happy to recommend you to anyone.”

Mr Brocklehurst, November 2022

“Many thanks to your engineers for their help over the last week. It was great to see that all three were so keen and eager to help us with our issue. Rhys especially so, as it was incredibly hard work on Tuesday night connecting the 275m of huge cables! ”

Mr Diton, October 2022

“We’re honestly really pleased with the level of service Quantum have provided us with over the last 12 months. The level of knowledge and expertise you guys have shown has been a great help to us at both of our sites”

Mr Forsyth, October 2022

“We have been pleased with the swift support we have received from Quantum over the last 2 weeks. From our initial call we had an engineer call us back within 15 minutes, after further over the telephone diagnostics, you attended site and resolved the issue on the same day. We look forward to continuing the partnership moving forward.”

Mr McIntyre, September 2022

“Great over the phone help with issues. After a drive install I couldn’t figure out the problem over the phone so the engineer came in and talked me through the issues, great service.”

Mr Schooler, August 2022

“Many thanks for your engineer, Rhys, coming over today. He was very helpful, and to be honest I couldn’t have asked for more.’

Mr Diton, August 2022

“Stewart has done a great job and service, we really appreciate the support.”

Mr Welford, August 2022

“My thanks to Quantum for supporting our breakdown the other week. I certainly appreciate the help with getting our plant back up and running.”

Mr A Taylor, August 2022

“Tom has done a fantastic job and our pump is now running, avoiding an inevitable pollution!”

Daniel T, July 2022

“The course was really informative and tested my knowledge. It had lots of great information and statistics in. I’d definitely recommend to my colleagues.”

Mr Thatcher, July 2022

“Quantum Controls were very responsive and their hard working team did all they could to help in challenging circumstances. Following a site visit they proposed a solution for my problem and their engineers worked hard to deliver it. I found Quantum Controls great to work with – they were committed, professional and very easy to engage with.”

Mr Phillip C , July 2022

“I thought the event was really good. I had emailed Dan afterwards to say thank you for everyone time. It was great to have a look around your facilities and get to know more about the things you can offer. I found it all very interested and I look forward to working with you in the future.”

Mr Lackenby, Northumbrian Water, June 2022

“Superb. Understood my requirements and kept me updates throughout the process. The engineer resolved the problem promptly, also spares were made available if the problem was bigger than expected to mitigate any risk of having to wait for parts”

Mr P Lewis, June 2022

“The training we received from Georgio was outstanding. He was knowledgeable and helpful and delivered the material really well. And he had a sense of humour which made it a good couple of days. Thanks Georgio!!”

The Environment Agency, May 2022

“Enjoyed working with Quantum. Clearly know their stuff and I appreciate that level of detail”

Mr D Sanford, April 2022

“This is the first time I have had the occasion to aise an emergency call out, but from the moment the phone was answered the process was superb!  From the office to the sales team and the engineer on site.  Really helpful and nothing was too much trouble….Well Done!”

Mr N Hanover, March 2022

“We used you for our Yacht refit and now I wouldn’t consider using another company. The service was seamless, everything we needed was there, on time and the engineers were fantastic. Five star service!”

Mr R Patrick, March 2022

“Great Service.  Worked quickly and efficiently into the early hours to get our 800KW hire drive up and running.  Also removed our damaged drives and took them away for repair.  Got our plant producing, saving us massive costs due to lost production.  The engineers worked safely and calmly during a highly pressured period.  Great work done by your guys.”

Mr S Jones, February 2022

“I really look forward to getting my copy of Today’s Engineer.  It’s always packed with useful information and I feel like it helps me understand some of our machinery much better”

Mr R Cohen, January 2022

“Sam gave great advice over the phone and diagnosed the fault to be with the motor. He returned to site the next day and swapped the motor out and sure enough it is now working fine.”

Courtney Spicer, September 2021

“Thank you for all the great work carried out and how well you have supported Deephams in particular.”

Richard Staines, August 2021

“Quantum has got us out of a jam twice in the last couple of month. In both instances the response we got to get us back online was first class. Thank You!”

Graeme Riches , July 2021

“Thank you Amy for your help with the inverter repair. I reinstalled it yesterday and the machine is now back in operation. I will certainly contact you again in the future for any inverter repairs and will recommend you if anyone asks! Thanks again!”

Sheridan Daynes, June 2021

“Thank you Amy for your help with the inverter repair. I reinstalled it yesterday and the machine is now back in operation. I will certainly contact you again in the future for any inverter repairs and will recommend you if anyone asks! Thanks again!”

Steve Porter, May 2021

“I am very impressed with Jorgo’s visit; we had a serious problem and he left it fixed – Excellent!”

Peter Holliday, April 2021

“We are very satisfied with the work carried out – thank you! Billy and Tom were excellent and a pleasure to work with.”

Ian Robson, April 2021

“Jorgo was awesome. Great engineer, good to work with, thorough and would happily work with him.”

Rob, March 2021

“The works were carried out to a high standard and delivered on time. Very pleased overall with communication and the final product.”
Darren Maclaughlan, March 2021

“Thank you for the engineers visit and repair of the ABB Drive at our site yesterday. The whole process was slick and with the promised outcome of not leaving the plant without the machine running.”

Andrew Kitching, February 2021

“Thanks to Billy for his work on Saturday, he has certainly impressed all concerned and we are delighted to be able to use the training systems again.”

Mandy, February 2021

“Outstanding service yet again – very much appreciated.”

Andrew Moxon, February 2021

“Thank you Jorgo for your assistance on Monday, it was much appreciated and you have done a great job”

Shaun Rampling, January 2021

“Very fast turnaround on an urgent issue that could have had some serious knock on effects.  They diagnosed everything remotely and were able to supply a working solution, up and running in heroic time.”

Dave Kendall, January 2021

“The works were carried out to a high standard and delivered on time. Very pleased overall with communication and the final product.”

Darren Maclaughlan, January 2021

“Thank you for the response to our emergency callout and resolution in getting the failed ABB Drive back up and running same day, both of your engineers that attended site were excellent, engaged in getting the task at hand completed and very knowledgeable.”

Steve Hodgson, January 2021

“Can I just mention how impressed I’ve been with Quantum and in particular Billy, he’s been brilliant since we got in touch with you yesterday afternoon; he had us back online by 08:00 this morning. He’s exactly the sort of guy who people like us need at the end of an emergency phone number, faultless service.”

Matt Wallis, November 2020

“Thank you for your help to get us up and running so quickly, we are all extremely grateful. Could you please pass my thanks on to all involved.”

Russ Donnison, November 2020

“We have been impressed with both yourself and Quantum throughout the VSD replacement program. All eight drives have been replaced without a hitch, to a high standard and to plan. I appreciate you taking our engineer under your wing and sharing your knowledge and experience, you worked together well.”

Chris Oakley, September 2020

“The submersible pump inverter installation project has been finished. Your engineer (Jorgo Kristo) has a great work ethic, knowledge, followed all site policies & rules and has done a great job. Ben – Thank you for your hard work and support.”Avinesh Singh, September 2020

“Thanks to Amy and Sam for their assistance last week. It’s always really appreciated to know Quantum are at the end of a phone when we need you all to get us back up and running.”

David Gamble, July 2020

“Great over the phone help with issues and immediate engineer to site response – great service.”

Oliver Schooler, June 2020

“Just wanted to say a big thank you for your efforts on Saturday evening when I contacted the out of hours team to get us out of the mire. We had an event which lead to the failure and subsequent loss of 2 inverters; this stopped us from brewing our products. Within 20 minutes I was being told that a solution was being worked up to get us up and running again. A truly outstanding service! Once again, we thank you for a full and proper service. Quantum Controls were the only 24hr service to respond to our call. Cheers!”

Andrew Dyche, June 2020